Please find below our delivery information for both local deliveries around Sheffield and National deliveries.
If you have any other questions, please don't hesitate to contact us.
Free local delivery service over £40 (sample pack includes free delivery).
We will deliver and put the bags where you want them, even if you're not in. If your order is fully paid! Just let us know where you would like them putting, in as much detail as possible and we will do the rest!
Place your order and contact us via the messaging service, if you have any delivery notes you would like to add.
Please see below our local Sheffield delivery
postcodes. If your post code isn't listed, you will still be eligible to our national delivery service.
Currently we are able to deliver palletised crates of both 1m3 and 2m3 Kiln dried logs. Free delivery again!
We strongly recommend against customers requesting unattended deliveries. We have partnered with a leading delivery service to deliver all orders. Any liability arising from the delivery process lies strictly with the haulier.
All pallet based deliveries are delivered to the kerbside only
While our delivery company will sometimes place it where you require it, the contract between yourself and Moss Valley Firewood includes delivery to kerbside only. Please ensure that you have the means to move the pallet(s) from the kerbside to a suitable storage location. The firewood is delivered on a pallet which is yours to keep and can not be returned.
Are there circumstances where a pallet delivery cannot be made?
Yes. A pallet cannot be delivered:
- Onto soft ground such as grass, gravel, or soil.
- To a premises where it is illegal for a lorry to park or offload.
- Where the access road is on a steep incline.
- Where the access road does not provide 3m width clearance and 5m vertical clearance.
It is your responsibility to ensure that there is safe and clear access for the delivery vehicle. If the haulage company arrive at your address and face one of the conditions above, the driver may decide to cancel the delivery, and this may incur a cancellation fee to cover the cost of dispatching and returning your order to our central warehouse. If you are unsure as to whether your location is suitable for a palletised delivery, please call us to discuss. We will advise as to whether there is likely to be problems at the offloading point.