Thank you to everyone who has been in contact with us and reviewed our service/logs!
 
Please find below some of the comments we have received from our customers.
We value all feedback, so please send us an email.
Warm regards to all!

Gwyn S10 April 2019

"Friendly service. Second time we have ordered from them."

Shirley S17 March 2019

"The service was excellent . I like the way it was all delivered in bags and I didn't need to stack all the wood - They will bring the next lot in bags and take the empty ones away for reuse - excellent. Hassle free good quality logs - will definitely use again".

Jerome S8 Jan 2019

"After having a wood burning stove fitted in our living room and log store built we needed to stock up on fire wood, Moss Valley are local and their prices are very competitive. Ordering was easy via their online store and delivery was prompt a few days later. Oliver and John are really helpful and on delivery moved the wood to where we wanted it. I wouldn't hesitate to recommend Moss Valley Firewood. Fantastic service!"

Dave S7 February 2019

"Easy wood selection and payment. Delivered to back of house and notified by text and email including photo of delivery at location. Thanks John!"

Rob S8 May 2018

"Very fast delivery of excellent quality ash".

Gareth S10 April 2018

"Excellent Service and super speedy delivery. We will always get our wood from Moss Valley. John was so helpful with the transfer of wood to our wood store. Excellent quality wood".

Claire S14 March 2018

"Totally reliable, delivered on time good quality and quantity of logs. Have used logs for sale several times and will continue to do so. When will winter be over!".

Charlotte S11 March 2018

"I have dealt with this company for the last 2 years and i would certainly have no reservations in recommending them to anyone".

Vincenzo S6 February 2018

"Ordered two barrow bags of kiln dried birch hardwood on a Wednesday evening and received them on the following Saturday morning (I do like Saturday deliveries). The driver wheeled the bags to my desired location. Logs are expected size and burn very well with good heat output. Will order again".

Ken S10 Feburary 2018

"great logs, well stacked, good size, burn well, easily ordered, helpful delivery man, reasonably priced what more could you possibly want?"

 

Greg S11 Feburary 2018

"great logs, well stacked, good size, burn well, easily ordered, helpful delivery man, reasonably priced what more could you possibly want?"

Matthew S11 January 2018

"these logs are the only logs I will buy. I've had 5 orders purchased now of the mega crates. you won't get better trust me. The orders processed promptly and delivered as expected"

Beth S7 January 2018

"Lovely Logs!

Makes the thought of Winter slightly more pleasurable knowing that we have a store full of such dry, perfectly sized logs!"

Ken S11 January 2018

"First time of using MVF. The logs where exactly what I had in mind. A massive thank you to the two chaps who delivered my logs. They where very kind, genuine and patient indeed. A real credit too their company and extremely rare in today's society, I would highly recommend MVF if your looking for great logs and equally good service. One very happy customer.!"

Sarah S17 December 2017

"Just received my first delivery from Moss Valley Firewood.
Having completion of the order, I messaged a suitable delivery date and received a confirmation E mail.
The logs were delivered whilst I was away from home, the delivery driver stacked them neatly in our log store (not kerbside) and in a position where we could still gain access freely.
I ordered the Mega crate (Ash), which would of taken me many hours to unload the crate myself into my log store. I never expected so many logs.
All logs are clean and a good size. I will be ordering again"

Victoria S7 December 2017

"I Ordered a mega crates of Ash. Delivered as promised and a reduction given for combined free delivery.
A good mix of log size some small to get the fire going and some quite large pieces ( but will easily fit my stove ). The chaps even stacked the logs in the log store, in the back garden! All round splendid!"

David S17 December 2017

"My first order with this company and I am very impressed. The online ordering process was very easy. The driver John and Co rang me to say there where on their way, where others may not have bothered. The logs themselves were in excellent condition around 14-16% humidity. Excellent service I won't look anywhere else when I need more"

Diane S10 September 2017

"What a gem this log supplier is, nothing is to much trouble and always reliable and on time.
Would not use anybody else and thanks Oliver and John for keeping my central heating bills down."

Martin S11 September 2017

"The ordering was very easy. I received details of delivery very quickly and it arrived on time. Very efficient service. Thank you"

Ben S25 September 2017

"This is my first order from Moss Valley Firewood but it will not be my last. Very clean Ash hardwood which arrived in barrow bags. Log length perfect with varying sizes of width/depth. I did order kindling and lighters as well which have been unpacked and stored these seem to be of the same excellent quality. Customer service was excellent with timely updates and confirmations."

Martin S10 September 2017

We received our delivery of logs about a month ago but have only just now had our first fires and the wood burns cleanly and hot, very good firewood.

Esther - S2 October 2016

"Exceptionally speedy delivery within a specific time slot with fantastic, friendly staff which was just what I needed as a heavily pregnant mum of a toddler! The quality of the firewood is really excellent and I so appreciated the help with stacking! Thanks so much - I will be sure to order again & recommend you to others!"

Thomas  S32 October 2016

"Extremely simple on line transaction, followed by an email to confirm delivery. Oliver and John were very helpful as they unloaded the logs and stacked then neatly into my log store."

Gary S10 Sheffield November 2016

"Thought we'd try a different wood supplier this year and I'm very impressed with who we decided upon. First impressions are excellent. Very friendly and helpful guys, prompt delivery, logs fully stacked in the wood store and a text to confirm all done. Thanks Ollie et al."

Dave  S20 November 2016

"Found them on facebook. sent a message and in two hours I'm no longer woodless. Top wood and top lads".

Jon S17 January 2017

"Many thanks for the delivery. Brilliant service once again, and the wood is excellent! Cheers Jon"

John S17 November 2016
"I have been very impressed with the great service you have provided. I ordered the firewood from your website late on Sunday night, was contacted first thing on Monday to confirm the order, with delivery on Tuesday morning. Equally impressive was the fact that John brought it all the way up our steep drive and stacked it neatly in our garage. I heard of you by word of mouth and will definitely be recommending you and using you again in the future. Many thanks"

Bryan S2 September 2016
"Brilliant Service, quick delivery, excellent firewood. I asked for advice during the delivery and received some great knowledge from the friendly lads. I will definitely use Moss Valley Firewood in the future."

 

Alyson S10 November 2016
"Excellent quality wood. Speedy response to emails/communication and flexible delivery options. Even helped unload and stack the wood. Highly recommended."​

Katie S7 November 2016
"Brilliant service, lovely quality wood - 1st fire last night, toasty!"

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